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HMRC renegotiates Aspire ITO mega deal

TweetHM Revenue and Customs (HMRC), the UK government’s tax authority, has renegotiated its multi-billion-pound IT outsourcing contract with Capgemini for the second time in two years, in an effort to...

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Consult Hi-Tech ITO for Custom Software Development Services

TweetHi-Tech ITO is a fast-growing custom software development company, founded in 2000. It is known for software development, web development, Java-based programming, Open Source Customization and...

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2009 Top ITO Technical Support Outsourcing Vendors, Black Book Survey 2009...

TweetIn 2009, the Black Book Information Technology Outsourcing – Tech Support Client/User survey investigated over 500 contracts held by 1,500 of the top tech outsourcing spending corporations and...

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ITO bundled deals contribute 13%: Report

Tweet Pure Application Development and Maintenance (ADM) deals contributed the maximum number of ITO (Information Technology Outsourcing) deals, followed by pure Infrastructure Outsourcing (IO) deals...

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Horses for sources expands BPO, ITO and marketing Outsourcing analyst bench

TweetOutsourcing research and advisory firm Horses for Sources added three key research personnel this month: Euan Davis, Esteban Herrera and Mark Reed-Edwards. The new hires signal an expansion in the...

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John Hancock Financial extends ITO contract with CSC

TweetCanadian-based John Hancock Financial Services, a unit of Manulife Financial has signed a six-year information technology outsourcing (ITO) extension agreement with CSC. Under the $25m agreement,...

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ITO firms struggle with increasing costs

TweetChina’s information technology outsourcing providers are rushing to consolidate and adapt their marketing strategies, as they struggle to survive amid rising labor costs and competition from major...

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Savvis Buys ITO Assets from CIBER

TweetSavvis Inc, a subsidiary of leading telecom service provider CenturyLink, Inc. ( CTL ), has acquired assets of CIBER , Inc .’s ( CBR ) IT Outsourcing (ITO) business. The deal includes sale of...

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Catching Up With the Russian ITO or Staying Behind?

TweetWhile the Russian ITO market is developing robustly, BPO is still far behind. Why is that the case and will the situation remain this way? Indeed, while the Russian software development...

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EXL Names New Head of UK and Europe

TweetExlService Holdings, Inc. (NASDAQ: EXLS), a leading provider of outsourcing and transformation services, today announced the appointment of Leo Curran as Senior Vice President, Head of UK and...

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Information systems experts focus new book on ‘rural outsourcing’

TweetWhen many Americans hear the word outsourcing, thoughts of shipping jobs overseas enter their head. However, a new trend in outsourcing is gaining momentum. Rural outsourcing is the idea of...

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How to build a successful financial KPO unit

TweetFinancial institutions such as Goldman Sachs, JP Morgan, Morgan Stanley, ABN Amro and several others have actively promoted India as an off-shore base to set up domain-oriented knowledge...

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Global Outsourcing Information is Alliance Partner of Upcoming World BPO/ITO...

TweetGlobal Outsourcing Information Inc., a New York-based company that specializes in research and publishing about global outsourcing destinations and that has published its first Outsourcing...

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Insurance ITO and BPO: Cost Reduction No Longer Chief Driver of Double-Digit...

TweetThe ITO and BPO markets (Information Technology Outsourcing and Business Process Outsourcing, respectively) are healthy and growing, but the characteristics of outsourcing engagements have changed...

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Integrated Service Delivery Drives Insurance ITO Spending

TweetWhen it comes to insurance technology outsourcing, insurers have moved beyond “lift and shift” labor arbitrage and now are focused on expanding services and enhancing service delivering...

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Is Colombia’s BPO Sector Really Competitive?

TweetWhen it comes to the economics of outsourcing services, at 55% of GDP the Colombian sector lags behind its Latin American counterparts, especially Panama, Costa Rica, Brazil and Uruguay, all of...

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